FAQ

More answers!

Q: Travelling to Japan or South Korea?
A: For Japan and South Korea your mobile phone should be 3G compatible. For the rest of the world – if your phone works at home it will work abroad (it should be compatible with GSM 800/850/900/1800/1900).

Q: How do I make a call?
A:Dial ‘00’ or ‘+’ followed by the country code and telephone number. Press call.
eg. +44 20 1234 1234
UK LONDON SUBSCRIBER
eg. 0044 20 1234 1234
UK LONDON SUBSCRIBER In a few seconds your telephone will ring. Answer as you normally would. You will hear a dial tone, as Bglobal Travel Sim connects your call.

Q: How do I use my stored contacts?
A: To use the numbers in your phone’s memory ensure that you save the numbers with the international prefixes included.
eg. +44 20 1234 1282
UK LONDON SUBSCRIBER
eg. +1 212 234 1267
USA NEW YORK SUBSCRIBER

Q: How does someone call me on my Bglobal Travel Sim?
A:To call your BgloSim, one should dial + or 00 and your BgloSim number 372 XXXXXXXX. Your Bglobal Sim number is written on the plastic holder of the SIM card.
eg. 00372 51234567
The Bglobal Travel Sim service is provided from Estonia. This is why all Bglobal Travel Sim numbers have +372 country codes. When someone is calling a Bglobal Travel Sim number, the call is charged like a call to an Estonian mobile (rates vary according to service provider).

Q: How do I send and receive text messages?
A: Send text and receive text work as normal with your usual phone. No different from what you do before

Q: How do I configure my bglo data settings?
A: When you use Bglobal Travel Sim for the first time, you will automatically receive configuration settings. To change settings manually, refer to your handset instructions and change the following:
Access point name (apn) > send.ee

User name > enter your BgloSim number, eg. 37212341234

Password > leave field blank.

 

Q: How do I configure MMS settings?
A: When you use Bglobal Travel Sim for the first time, you will also automatically receive configuration settings for multimedia messages. To change settings manually, refer to your handset instructions and change the following:
Access point name (APN): send.ee

Server address: http://mms.emt.ee/servlets/mms

Proxy address: 217.71.32.82 port 8080.

Q: How do I check my Bglo Travel Sim balance?
A:Dial 099 (or *146*099#) and press call. Your balance will be displayed on the screen. It will also be shown every time you make a call. Also check in bglo menu

Q: How do I access Bglo Travel Sim Menu?
A:Select the Bglo menu and immediately access the following options:
Address book, Call, Send SMS, Voice mail, Check balance, Add airtime, Customer care Settings