FAQ

and more answers!

Q: How do I see the location of my Bglobal Travel Sim card?
A: You can see the location of each Bglobal Travel Sim that belongs to your account from 100 up to 2000 meters accuracy.
To activate the feature Log in, click “My Account” and then “SIM card position”. Click “Activate” and choose the date and the period of activation, then confirm. The activation fee is €1 per 30 days; the cost will be deducted from your BgloSim balance.

Q: How do I hide call-back?
A: You can install the Comfort Call-back application on your handset to hide the call-back process when calling with BgloSim. Available for Android and iPhone. or you can purchase our Global Mobil.

Q: Can I use Bglo Travel Sim onboard ships?
A: You can use your mobile phone with BgloSim to make and receive calls, send and receive text messages, and use data while at sea. See the list of participating vessels and rates.

Q: How do I use voicemail?
A: Bglo Sim offers a voicemail service that handles incoming calls when the user is unavailable or busy. Download the full voicemail guide.


Q: How to activate voicemail
A: Dial 091 (or *146*091#) and press call.
You will see on the screen “Voicemail activated”, the incoming calls will be redirected to your voicemail in case you cannot answer the phone.


Q: How to deactivate voicemail
A: Dial 090 (or *146*090#) and press the call button.
You will see on the screen “Voicemail deactivated”.


Q: How to check the number of voicemail messages
A: Dial 094 (or *146*094#) and press call.
You will see on the screen “You have X new messages in your voice mailbox”.


Q: How to listen to your voicemail messages
A: Dial 095 (or *146*095#) and press call. You’ll see “Wait for call” and in a few seconds, your phone will ring.
Answer as you normally would and you’ll hear how many messages you have. Press 1 to listen to the messages