Q: How do I buy a BGloSIM Card?
A:Visit our web site www.bglosim.com Click “shop”. Then choose the SIM card offer and click  “Add to cart”, click on ‘checkout’ then sign in or register. Enter order shipping information and follow the instructions on the screen. Also at business centers, through agents and resellers.

Q: How do I start using BGloSIM?
A:Carefully remove out the SIM card from the plastic holder and insert it into your unlocked GSM mobile phone as instructed in the phone’s user manual. Turn on your phone.
If your phone prompts you to enter a PIN, enter the four-digit PIN code (it is provided on the plastic holder).Your phone will now have a new number that works in over 195 countries! Let your friends, family and business partners know your new number and start saving up to 85% on international roaming charges!

Q: How do I add airtime?
A: On our website, Click “SHOP”. Then click “Recharge/Airtime codes”. Make sure that you have already added the Bglo Travel Sim card(s) to your account. Select the top up amount(s) and follow the instructions on the screen. Another option is to Click on the  ‘Recharge card’ link seen on the home page and follow instructions. Or just log in and do that in your user page.

Q: How do I make a call?
A:Dial ‘00’ or ‘+’ followed by the country code and telephone number. Press call.
eg. +34 123 123 123 or 0034 123 123 123
eg. 0044 20 1234 1234 or +44 20 1234 1234
UK LONDON SUBSCRIBER In a few seconds your telephone will ring. Answer as you normally would. You will hear a dial tone, as BgloSim connects your call.

Q: Why is BGlosim so cheap?
A: BGloSim is a seamless call-back service. You dial an international number from your phone as usual. BGloSim picks up your call, connects it to the number you dialed and calls you back, connecting the two ends of the line. This ensures that the call travels exclusively through our partner networks, generating the up to 90% savings AND ensures superior sound quality to boot, no matter where you are.

Q: Will BGlo SIM work with my handset?
A: BGlo Travel Sim is designed to work with all mobile phone handsets.
Locked phones
BGlo Sim works only in unlocked mobile phones. When you insert your BGloSim in a locked phone, you may see a message like this:
“Restricted SIM”, “Insert correct SIM”, “SIM registration failed”. Please contact your handset provider to have the phone unlocked. Some Samsung, LG, Blackberry and iPhone users might need to take the following steps: Find BGlo Travel Sim menu in your phone menu (Main Menu on Blackberry, General – Phone – SIM Applications on iPhone) and choose “Settings “Press “YES” or “OK” Input “1101″ and choose “OK” (there should be a message on the screen that says “CC OptionX: ON”).Go ahead and make calls as usually. To turn this option OFF, enter 1102. A small number of handsets or older style phones (5 years +) may require a different dialling method when making calls with Bglo Travel Sim.
Try to dial in the following mode: *146* 00 country code, telephone number #. Press call.