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Q: How do I reach BGlo Travel Sim support?
A: Dial +372 686 8000 for technical issues or +37254600390 for recharge problems and press call.
Or write us: support@bglosim.com.
The first three minutes of the call from your BGlo Travel Sim number to BGlo Travel Sim support are free of charge. Regular rates apply from the fourth minute of the call.

Q: How long does my credit last?
A: Bglo Travel Sim does not ‘age’. There are no maintenance fees and in case you use the BgloSim card at least once every year, all your money will still be there.

Q: How do I start using Bglo Travel Sim?
A:Carefully remove out the SIM card from the plastic holder and insert it into your unlocked GSM mobile phone as instructed in the phone’s user manual. Turn on your phone.
If your phone prompts you to enter a PIN, enter the four-digit PIN code (it is provided on the plastic holder).Your phone will now have a new number that works in over 195 countries! Let your friends, family and business partners know your new number and start saving up to 85% on international roaming charges!

Q: How do I use Bglobal Travel Sim with Blackberry?
A: Bglobal Travel Sim is compatible with Blackberry devices. You can make and receive calls as well as receive and send SMS messages.
You can also access the Internet, if you install a third party web browser, e. g. Opera or Bolt. Then enter Bglobal Travel Sim GPRS settings in your Blackberry by selecting Menu – Options – Advanced Options – TCP IP.
Bglobal Travel Sim does not support Blackberry Data Service and hence you cannot send and receive emails or use Blackberry Messenger.

Q: Why is BGlosim so cheap?
A: BGloSim is a seamless call-back service. You dial an international number from your phone as usual. BGloSim picks up your call, connects it to the number you dialed and calls you back, connecting the two ends of the line. This ensures that the call travels exclusively through our partner networks, generating the up to 85% savings AND ensures superior sound quality to boot, no matter where you are, Simple.